Visual Liturgy Live / Latest News / Visual Liturgy Live

Renewing Visual Liturgy Live subscription

w0400 — Fri, 07 Nov 2008 11:18:41 GMT

Some complaints and a response....

It seems that there is no information(about renewing subscriptions (ed.)) on the VL Live website.

The only telephone number 0207 898 1451 option 3 for VL technical support can't help, because they don't know. They said they are getting an creasing number of calls.

Ringing the same number and using option 1, to get to Church House Publishing, gets you to SCM press in Norwich. Option 5 to the CHP department there. They will give you the the number above and say to use option 3, so you are back where you started.

The website seems to only offer FULL or UPGRADE options, and on;y mentions renewal once. The UPDATE option takes you to the page where you can purchase VL LIVE if you have version 4, but no mention of renewing a subscription.

The subscrition management page, tells me my subscription has expired, gives options to upgrade a team subscription, but no link to simply renew my expired subscription.

Oh I am so sad. This looked like a good idea, but seeing the lack of what is needed and the complaints and grumbles of other VL LIVE users about lack of receipts, new content and the like, leads me to wonder if as is so often the case, much is promised, nut little actually delivered.

Come on CHP and VL creators! Get your act together and give your customers what they need. Or are you like so many it seems no longer interested in the product?

Just a reply to this, an e-mail, a website update, any of these would help. Silence (rarely heard in CofE services) seems to be all we get. Until I get form of response, my money stays in my pocket.

Disappointed of Great Hormead

VL Live content updates

Andrew Sweeney — Sat, 18 Oct 2008 21:04:31 GMT

CHP is about to begin a release programme of several Visual Liturgy Live update modules, which will enhance your copy of Visual Liturgy Live with new content, and which will also include some corrections to existing content.

Precise details of each module's contents will be published on these news pages and in you VL Live news feed as each one is released, but we can tell you that the new content will include the remaining Times and Seasons elements, service outlines, and worked-out services, (together with corrections to some previously-published content from that book), as well as updates to VL Live's music content.

We will also be bringing some new life to the VL Live website and forums as we invite you to give us feedback on the new content releases and help us prioritise content and updates. We have chosen to break the new content down into several small updates to make the new material more manageable, and we're currently checking the editorial work that we've been doing over the summer.

The first of them will be released in the next few days, and your VL Live news feed will tell you exactly what's in it, and how to download it, as well as how to set your copy of VL Live to collect it (and future updates) automatically.

With best wishes,

Andrew and the VL Live team at Church House Publishing

Receipts for purchasing or renewing subscription

rats2005 — Fri, 24 Oct 2008 16:33:58 GMT

Why are receipts not issued when purchasing or renewing subscription online.
A receipt is normally issued by all other commercial organizations and one is needed by the parish treasurer to issue a relevant repayment of expenditure. The receipt could take the form of a printable sheet or an email.
Alan

Visual Liturgy for the MAC

KarlRBJones — Tue, 21 Oct 2008 19:39:18 GMT

Hi, Is there any chance that this software will ever be ported to the MAC, or possibly have the various prayer books released in Logos format. That would be really helpful.

karl

News from the VL Live team

Andrew Sweeney — Sat, 18 Oct 2008 20:55:38 GMT

We're happy to say that we welcomed a new member of staff to Church House Publishing over the summer. After her induction, Alicja Chapman has been helping us on the editorial work for the remainder of VL Live's Year 1 publishing programme, and we're able to say that we've made some really significant progress.

You'll see an announcement about the forthcoming releases on your VL Live news feed and in this forum, and Alicja will be making herself known to you through the pages of this website in the near future.

Andrew

CW Festivals

Bryan — Tue, 27 May 2008 14:25:45 GMT

When are we likely to have searchable content for the new CW Festivals material

Subscription not renewed

harpfixer — Tue, 24 Jun 2008 20:15:48 GMT

I'm pleased to see that year 1 subscriptions are being extended until 1st November, however, my subscription as a single user expired on 30th May. I assume this means that I come into the year 1 category, but if I don't, how on earth am I supposed to renew my subscription online? All I can find is a way to upgrade to a team licence.

I'm probably being thick (again :-)), of course...

God bless,

Stephen Jennings

Will not update

paulmothersdale — Mon, 11 Feb 2008 12:44:36 GMT

I had download problems with VL on my last computer, but having installed on my new one, it seemed all was well. Automatic updates worked okay. However, for the last three or four weeks, I constantly get the message "Unable to get update information. Try connecting later." This is a constant fault, and one I had hoped had been sorted, but obviously not.

Can you help influence the future of VL Live?

development — Wed, 28 May 2008 15:50:15 GMT

Church House Publishing (CHP) has a continuing programme of development for Visual Liturgy Live and we need your help. We're looking for people with a wide range of experience and expertise to assist with content development during 2008 and 2009. Our aim is to significantly improve and augment the content in Visual Liturgy, to enhance its role in planning and preparing worship for all occasions.

We're planning a significant amount of editorial work for 2008-09 so that we can provide the following content for Visual Liturgy Live:

* The entire Common Worship library
* The entire Book of Common Prayer
* The complete set of daily lections for the annual lectionaries
* New and improved service templates
Amongst the areas of Visual Liturgy in need of development are:
* Liturgical texts;
* Service Templates which need enhancing
* New Service Templates which need to be designed
* The lectionary
* The Psalter
* Themes
* Reading Plans

Some subject areas, such as Daily Prayer, will benefit from long-term maintenance as the service templates evolve and the daily lectionary is compiled year-on-year, so we would like to hear from you if you were interested in taking responsibility for subjects such as Daily Prayer, or lectionaries.

What skills are we looking for?

Some related editorial work is also planned for other CHP publishing platforms such as websites, and Visual Liturgy has a future on the internet in some form, too. The skills required therefore range from

* traditional editorial skills such as
o data-entry and proof-reading, to
* technical skills such as
o the use of markup languages and
o web-presentation tools.

Above all we need enthusiasm for and knowledge of liturgy, as Visual Liturgy is designed to bring liturgy to life in the service of the Church; training and technical support can always be provided if necessary.

Applicants should ideally have experience of worship-planning using Visual Liturgy (VL) or similar products, or be willing to learn Visual Liturgy skills. Training and support will be provided for all participants to improve their knowledge and skills relating to Visual Liturgy. Participation is encouraged from people with experience of and interest in a diversity of worship styles.

The Rewards

Your expenses will be fully reimbursed, and your work will be rewarded in various ways, ranging from participation in early-release programmes and a discount scheme operating in CHP's online shop, to professional rates of pay for editorial and technical work where appropriate.

What to do next

If you are interested in participating or assisting CHP in this programme of work, and you have something to offer no matter how much or how little, please email Church House Publishing's New Media Manager andrew.sweeney@c-of-e.org.uk giving the following details:

* The skills you can offer
* Your experience of worship-planning using VL or equivalent
applications
* The approximate amount of time you can offer and the basis on
which you would like to be engaged (for example:
o 20 hours per week on a professional basis
o A few hours per month on a volunteer basis
o Etc.)
* the preferred area of VL or content preparation in which you
would like to participate (for example VL template improvement, or markup of new liturgical texts).

We plan for Visual Liturgy Live to have a long and successful life, so this announcement is not date-sensitive; whenever you see this announcement, please get in touch with CHP. We look forward to hearing from you.

CHURCH HOUSE PUBLISHING ANNOUNCES FUTURE PLANS FOR VISUAL LITURGY

development — Wed, 28 May 2008 15:48:00 GMT

CHP has now announced its outline publishing programme for VL Live for 2008 and 2009, with the following key features:

* Year 1 subscriptions will all run until at least All Saints' Day (Saturday 1st November) 2008.

o All VL Live users who bought and installed their copies of VL Live before 1st November 2007 will therefore have their subscriptions extended free-of-charge until 1st November 2008

o All VL Live users who bought and installed their copies of VL Live after 1st November will have their Year 1 subscriptions until 1 year after the date they registered their software.

* The publishing programme for Common Worship: Times and Seasons will be completed during Year 1, before 1st November 2008.

* The Year 1 publishing programme will also include

o Some improvements and additions to Daily Prayer content and smart templates

o Some new seasonal and occasional templates

* The future publishing programme, beginning with Year 2in November 2008, will include

o Further improvements and additions to Daily Prayer content and smart templates

o Common Worship: Festivals

o The Book of Common Prayer

o Common Worship: Ordination Services

o Proclaiming the Passion

o Continuing improvements to service templates

o Continuing provision of content to support daily prayer

o New service templates

Visual Liturgy Live subscriptions will be held at £52.00 per annum for year 2 and that price will be held until 2009.

TIMES AND SEASONS

jonathankemp — Wed, 06 Jun 2007 13:32:59 GMT

Umm ... Is it me, or are we still awaiting several sections to be uploaded from Times and Seasons into VL?

It would be good if they could be incorporated soon so that the upcoming seasons can be enhanced with the new liturgies, please.

Visual Liturgy update for Epiphany 2008

development — Thu, 22 Nov 2007 15:00:35 GMT

New update

When the Visual Liturgy lectionary was first assembled, it used a set of rules for Epiphany that were later changed by General Synod. The details are here:

http://www.transformingworship.org.uk/TransformingWorship/?page_id=108

This means that Visual Liturgy needs an update to correct the lectionary entries for January 20th and 27th next year. We have made this available for both Visual Liturgy Live and Visual Liturgy 4.0.

To get the update, use the online update facility in Visual Liturgy.

If online update does not work for you, it is also possible to download and install the update separately. I'll post instructions in due course.

If you have Visual Liturgy 4.0, make sure you get the latest software update *before* the lectionary update. Otherwise, the lectionary update will not succeed and you will need to download and install it again.

Checking both updates at once should work OK, because the software will be updated first.

You can check for a successful update by looking at the Calendar for January 20th and 27th 2008. The 3rd Sunday of Epiphany uses the 2nd Sunday of Epiphany's readings, etc.

If you have already planned services for these dates, and need to follow the lectionary, you will need either to discard the planned services, or change the readings manually.

Tim

Annual Subscription?

Steven Hill — Thu, 01 Nov 2007 23:03:15 GMT

I am wondering what the advantages are to subscribing annually for this programme 'live' news has not been updated since July! I thought there would be frequent updated content I would be interested to hear what the benefits are.

Steven

A simple readings sheet for Sunday Worship

Newport Parish — Fri, 19 Oct 2007 14:22:27 GMT

Can anyone help?

I am trying to create a simple template (which was a piece of cake in VL3) that will

provide the text of the Collect, the three readings and the psalm - and NOTHING else.

I do not want any rubrics etc.

I use this material to produce a readings sheet for the congregation.

Assistance very welcome

Registration and software

Sheila — Fri, 03 Aug 2007 10:03:33 GMT

1. I have registered by post and can access VL live via website, but still shows as unregistered when try to use progamme from desktop icon, and so no access.

2. If I do not wish to subscribe for updates how do I use the VL software which has cost me £125?

Buy team licence with curates credit card?

Honiton Team — Mon, 15 Oct 2007 18:52:37 GMT

My incumbent is about to go on holiday and I said I would deal with upgrading the team Vislit to a team licence. However, when I go on the site it prefills all her details on the credit card form. Do I just change them to mine or is it more complicated than that?

Online updates

paulmothersdale — Fri, 05 Oct 2007 23:19:44 GMT

Why will my programme not access online updates? Every time it tries to connect, I get a message saying

'Unable to get update information. Try again later.'

I have now been trying for some 3 months with no success. Anyone any ideas?

Paul Mothersdale:sick:

Formatting calendar entries

djps — Tue, 18 Sep 2007 18:43:28 GMT

I am trying to generate monthly calendar sheets from VLL that can be posted in church. When I add an entry it is frequently just too wide to fit in a day box on one line. The entry is truncated at the day boundary. Is it possible to format entries so that they wrap properly on a day box boundary?

If not, is it something for which a style sheet is required? If so, how can I go about writing one?

Suggestions for improvements or have I missed something?

rasrepete — Mon, 06 Aug 2007 20:25:35 GMT

I have had a good look around the Application and found 2 things that would be helpful, but unable to find a solution.

1. Filter the Calender - I can include all the Weekday information or nothing. Is there a way of only choosing 1 day or a number of different days to populate. This would be helpful where there is a group of churches and they only require the details for each church to be displayed.

2. About my Church - Is there a way to link People to Roles rather than get a list of all the people when selecting for a Role when allocating for a Rota?

Thank you

Tony Morris

Working as part of a team

Imogenl — Fri, 10 Aug 2007 11:48:13 GMT

With the latest version of Visual Liturgy came a new way of working as part of a team with the new 'Team Licences'.

We would like you to help us by providing some feedback:

Has the team licence feature enabled you and your team to work more effectively, and has this in turn improved your service planning delivery?

What would you like to see improved to make this feature more effective to you and your team?

Please email visual.liturgy(at)c-of-e.org.uk with your thoughts.

Many thanks

CHP

Laptops and Licences

revdtricia — Mon, 02 Jul 2007 13:35:23 GMT

I do a lot of work away from my home computer where I have Visual Liturgy Live installed. Am I allowed to also install it on my laptop or am I supposed to have a team license for that too?

Generating Team Licences - a walk-through of the process

Andrew Sweeney — Wed, 27 Jun 2007 10:54:02 GMT

Once you have registered your copy of Visual Liturgy Live, you may want to upgrade to a team licence.

Here are the instructions for setting up your team on the new Visual Liturgy Live website:

1.Register your copy of Visual Liturgy Live using the form to be found on VL Live's File menu (select Registration).

2.Go to the VL Live website www.visualliturgylive.net and log in using the username and password with which you registered.

3.Click on the link for ‘Subscription Management’ in the left-hand navigation. You will then see the ‘My subscriptions’ page.

4.Click on the link ‘View Upgrade Options’ and the available options will appear.
Select the appropriate licenses for your Average Weekly Attendence and click on the ‘Upgrade’ link.

5.Fill out the payment details and click ‘Purchase Upgrade’.

6.You will see the ‘Payment Complete’ screen and a thank-you message together with your order reference number. Please make a note of this number and click to return to the ‘Subscription Management’ page where you will now see a link to ‘View Team Licences’.

7.Click this link to generate new licenses for your team. You will see any existing team licences that you may already have generated. To generate your first or additional team licences click on ‘generate new team licence code’.

8.You will now create a user profile for the new licence. Please note that you are now entering details for your new team members profile.

9.Enter your original VL Live licence code in the first line, followed by the details for your new team member. Each team member must have a unique login name and password. When you are finished click ‘add new user’.

10.Once you have successfully created a licence for a new team member you can return to the ‘Subscription Mangement’ page to view your licences and generate more if required.

Team Registration

swmhartley — Tue, 05 Jun 2007 12:12:41 GMT

Questions about Receipts, and problems registering teams.....

I have bought a Team Licence. Can I please have a receipt for reimbursement!
Thanks,
Stephen

Team Licences and strong passwords

rats2005 — Thu, 07 Jun 2007 16:35:24 GMT

Hello,

I have followed the online instructions for registering a team member including the licence number and team number but keep getting the error message about wrong VL number. Can you advise please.

Thanks

Alan

Team licences paid by direct debit or invoice

parishofstnicholas — Mon, 25 Jun 2007 11:23:51 GMT

I have purchased and registered a single copy of Visual Liturgy Live.

Our parish would like to set up a team licence but the office does not have a credit / debit card. Can we pay by cheque or by annual direct debit? How do we do this please?

VL Live update due for release 12th June

Andrew Sweeney — Mon, 11 Jun 2007 17:35:16 GMT

The first major update for Visual Liturgy Live will be released tomorrow, 12th June. This update will include:

A new stylesheet which gives you control over the display of psalm prayers;
Fixes to the Registration form-printing;
An improvement to the problem whereby some users are prompted to connect to the internet even though an internet connection is present;
Some improvements to the browser, including the display of the full search results list when items have been short-listed;
Improvements to the display of daily prayer lectionary items in the lectionary planner;
Changes to the prioritisation of items selected in the custom lectionary planner, so that your choices take precedence on a more intuitive basis;
The Gill Sans font will be re-installed if it is not already present;
Access to Help, although we recognise that there are still some broken links within Help, and a further content update will follow shortly to fix this.

A content module will also be released tomorrow (including the Help files) which will give you more seasonal material and which will re-order your Times and Seasons material more logically.

Apologies to those of you who have been waiting for this update since last week, but you will no doubt have worked out that we found some last-minute issues that we needed to fix and re-test, and which held us back from making an announcement until today.

In order to receive the update, you must have registered your copy of Visual Liturgy Live, which you can do online by selecting File / Registration from the VL menus. VL Live is normally configured to receive updates automatically, but you can force it to check for updates by using Help / Online Update. You will see an announcement on this forum, and in your Visual Liturgy Live News window, when the update is actually available for you to download.

Andrew Sweeney

Church House Publishing

How is the update going?

rats2005 — Mon, 11 Jun 2007 16:00:51 GMT

Can you tell me how the update is going and when we can expect it to be released. The post did say that it should be released last Tuesday 5th June, however we are still waiting!

Thank you

Alan:unsure:

First major update for VL Live

Imogenl — Fri, 01 Jun 2007 17:03:35 GMT

We are pleased to be able to provide more information about the first major update for Visual Liturgy Live. As promised, there will be a number of bug-fixes including

Access to the online Help files

Updated style-sheet for managing the optional display of psalm prayers when using the psalter

A re-organisation of seasonal material and some new service templates.

A handful of users have reported issues with the Gill Sans font and we have a support-forum entry to help with this problem.

We expect to finish testing this update on Monday, and therefore to release it on Tuesday. If it is ready sooner, we will release it sooner, but we will make an announcement whenever and as soon as it is ready for you to download.

Visual Liturgy Live registration system is now LIVE

Imogenl — Fri, 01 Jun 2007 17:07:54 GMT

We are pleased to announce the Visual Liturgy Live registration system is now LIVE after its early teething problems.

Please fill out the form in Visual Liturgy Live ('registration' on the 'file' menu) and click ‘register now’. Please make sure your password is between 6 and 12 characters and incorporates at least one uppercase letter and one number to ensure that your password cannot be easily guessed.

Once logged in you can upgrade to a team licence if necessary.